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For providers

Provider Information & Resources

Find resources and contact information for participating and prospective providers. Unconfigured online destinations are marked “link pending.”

Secure provider access

Provider Portal

Participating providers can access secure provider tools and resources through the Native Advantage Provider Portal.

Access Provider Portal (opens in a new tab)

Provider resources

Select a resource below. Each item is intentionally concise so current requirements can be maintained in the authoritative destination.

Provider Directory

Use the current Native Advantage Provider Directory to locate participating healthcare providers and facilities. Provider information may change, so refer to the current directory for the latest information.

View Provider Directory

Prior Authorization

Certain services may require prior authorization. Participating providers can access applicable information and submission resources through the secure Provider Portal.

Access Provider Portal (opens in a new tab)

Claims & Billing

Contact Provider Services for assistance with electronic billing instructions.

Payer ID: A2191

Contact Provider Services

Clinical Guidelines

Clinical Guidelines will open on an external website. The InterQual destination link is not yet available.

Provider Forms

Approved provider forms will be listed here when available.

Contact Provider Services for assistance with provider questions.

Need provider assistance?

Contact Provider Services for participating-provider support. For network participation or contracting questions, use the contracting contact listed above.

Phone: 1-888-230-4214

TTY: 1-888-230-4215

Monday–Friday, 8 a.m.–8 p.m. (April–September); 8 a.m.–8 p.m., 7 days a week (October–March). Central Time.

View Provider Contacts