Your Data, Your Rights

Interoperability & Data Access

Native Advantage HMO is committed to giving you secure, convenient access to your health information. Federal law gives you the right to access your health data and share it with apps and providers you choose.

What is Interoperability?Access Your Data Third-Party Apps Privacy & Security Manage Access File a Complaint FAQ

What is Health Data Interoperability?

Interoperability is the ability to share your health information electronically between your health plan, doctors, hospitals, and health apps — quickly, securely, and with your permission.

The Centers for Medicare & Medicaid Services (CMS) requires Medicare Advantage plans to support access to health data using standards such as FHIR (Fast Healthcare Interoperability Resources). An API is a way for software applications to exchange information.

What this means for you:

Digital access can help you understand your health information. Native Advantage HMO's API readiness, available data, and app connection instructions remain pending confirmation.

Your Claims Data

Claims information may include services and cost-sharing. Plan-specific API data scope and history are pending confirmation.

Your Coverage Information

Digital coverage information may help explain benefits. Plan-specific API coverage data remains pending confirmation.

Your Clinical Data

Clinical information depends on available records. The clinical data offered through the plan's API has not been confirmed.

App Access

App compatibility, connection instructions, and access-management capabilities remain pending confirmation.

How to Access Your Health Data

The Member Portal link is available below. Health-data downloads, app connections, and access-management features have not been confirmed. Contact Member Services for help requesting your health information.

Member Portal

Visit the Member Portal. The available link does not confirm data downloads, app management, or secure messaging capabilities.

Link available; features pending confirmation

Patient Access API

The API destination, readiness details, supported data, and app connection instructions have not been confirmed.

Details pending

Written Request

Contact Member Services for help with a health information request and to confirm the applicable submission instructions.

Contact Member Services

Member Portal

Patient Access API

Destination and readiness details pending

Plan-specific API documentation is not yet available. The endpoint, supported technical standards, data scope, security details, and availability date have not been confirmed. Do not use the Member Portal URL as an API endpoint.

API endpoint and availability — pending confirmation

Supported data and history — pending confirmation

Compatible apps and connection instructions — pending confirmation

Authentication and security documentation — pending confirmation

Consent and access-revocation controls — pending confirmation

Developer documentation — pending confirmation

Using Third-Party Apps

Review third-party health apps carefully before sharing health information. Native Advantage HMO's app compatibility and connection instructions are pending; this page does not confirm that any app can connect to the plan.

Before Connecting an App

1
Plan-specific app connection instructions are pending; do not assume the Member Portal has connected-app controls
2
Wait for confirmed plan connection instructions before attempting to connect an app
3
Review what data the app will access
4
Review the app's Privacy Policy carefully
5
Understand how to withdraw access and request deletion of data already shared

What to Look For in an App

Privacy protections

Third-party apps may not be covered by HIPAA. Review how the app collects, uses, shares, and deletes your data.

Transparent Privacy Policy

The app clearly states what data it collects, how it uses your data, and whether it sells your data.

Data Use Limitations

The app uses your data only for purposes you've authorized and does not share it without your consent.

Secure Authentication

The app uses secure OAuth 2.0 authentication — it should never ask for your plan login credentials directly.

Easy Revocation

You can easily disconnect the app and request deletion of your data at any time.

Important Warning

Native Advantage HMO will never ask you to share your login credentials with a third-party app. If an app asks for your username and password directly (not through an OAuth authorization screen), do not proceed. Contact Member Services immediately if you suspect fraud.

Privacy & Security

HIPAA and applicable CMS rules address the protection of health information. Plan-specific API security details remain pending confirmation.

HIPAA Protections

Your health information is protected under the Health Insurance Portability and Accountability Act (HIPAA). We cannot share your data without your authorization except as permitted by law.

API Security Details

Plan-specific API security documentation and readiness details are pending confirmation.

You Control Access

Review consent and access controls before sharing data. Plan-specific instructions for granting or revoking app access are pending.

Third-Party App Responsibility

Once you share data with a third-party app, that app's privacy policy governs your data. Review their policies carefully before connecting.

Privacy Questions

Contact Member Services with privacy questions.

Report Security Concerns

If you suspect unauthorized access to your health data, contact Member Services immediately. You may also report concerns to HHS at hhs.gov/ocr.

Managing & Revoking App Access

Plan-specific instructions for granting, managing, or revoking app access remain pending. The Member Portal link does not confirm these features.

Managing Connected Apps

Connected-app controls in the Member Portal have not been confirmed
Instructions for reviewing and revoking app access are pending
Review each app's policy for requesting deletion of data already shared
Contact Member Services with concerns about unauthorized access

App management guidance pending.

Data Sharing Instructions

Plan-specific app connection capabilities, available data, and access-management procedures remain pending confirmation.

App connection instructions — pending
Written-request submission instructions — contact Member Services
API data scope and sharing controls — pending
Complaint resources — see the section below

File a Complaint About Data Access

If you believe Native Advantage HMO is not providing you with timely or complete access to your health data as required by CMS rules, you have the right to file a complaint.