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Member information

Durable Medical Equipment

Durable medical equipment, or DME, may be covered when it meets Medicare and plan requirements. Use approved plan materials for current coverage, network, and prior-authorization information.

Coverage information

The current Evidence of Coverage explains the DME benefit and the rules that apply to covered items.

Prior authorization

Some DME may require prior authorization. Providers should use the current Provider Portal and Provider Manual for submission guidance.

Current documents

Approved plan and provider materials are the source of truth for item, supplier, and process requirements.

DME resources

Choose the resource that matches your role.

Provider Manual

Review current provider administrative guidance.

Download Provider Manual (PDF) (PDF download)

Provider Portal

Access secure provider tools and submission resources.

Access Provider Portal (opens in a new tab)

Need help?

Members can contact Member Services, and providers can use the provider contact options for assistance with DME questions.

View Contact Options